Office dashboard
The FAQs tab
The FAQ sections picked for a shore office: the dashboard, the ship licence, privacy and troubleshooting, with a link to the full list.
Updated 2026-10-11 · SeaReady’s own words. The app changes often — if a screen looks different from this page, tell us from Help → Suggest an improvement.
What it is for
The FAQs tab of the office dashboard shows the parts of the SeaReady FAQ that matter to a shore office, so a ship manager can look something up without leaving the dashboard.
Who can use it
Anyone signed in with the company licence key. The same questions are also on the public FAQ page, which needs no sign-in.
Step by step
- At the top of the dashboard tap the "FAQs" tab (next to "Fleet"). The heading reads "FAQs for shore offices".
- Browse the four sections: "Shore office dashboard" (signing in, what the dashboard shows, stale ships, link codes, changing the Master, renewals, adding ships), "Ship licence and how a ship joins", "Privacy: rest hours, training progress and your data" and "Troubleshooting".
- Tap a question to open its answer. Some answers end with a link to a guide or to the contact page.
- For questions about the app itself (inspections, training, plans), tap "See all FAQs" under the heading to open the full FAQ page on the website.
- Tap "Fleet" to go back to the ship list.
Tips
- The question "What does the shore office see?" in the privacy section is the one to show a Master who asks what the company can read from his ship.
Limits and good to know
- The tab shows only the four office-related sections; every other section is on the full FAQ page.
- The FAQs tab is read-only. To ask a question that is not answered, use "Report a problem or send us a message" at the bottom of the Fleet tab or the contact page.
Related pages
- The Fleet tabThe six fleet tiles, the ship table and cards with the highest-risk ship first, what each column means, stale ships, Refresh, Print and Sign out.
- What the office sees, how ships reportNumbers and dates only, never answers or personal records; how a ship reports through the server; the money-back line; Contact us and Report a problem.
- Help & FAQsThe Help hub: searchable FAQs, how a ship joins SeaReady, changing phones, and how to report a problem or message us.
Use it in the app
The same page sits inside SeaReady under Help → Handbook and behind the “?” in the screen’s header, and it reads offline at sea.
More in Office dashboard
- Signing in to the office dashboardOpen seaready.net/shore and sign in with the company licence key: a 12-hour session, no separate accounts, and where the key comes from.
- The Fleet tabThe six fleet tiles, the ship table and cards with the highest-risk ship first, what each column means, stale ships, Refresh, Print and Sign out.
- Opening a ship: details and codesExpand a ship to see certificates within 90 days, ship facts, people aboard, New link code, Make Master and Code for new Master.
- What the office sees, how ships reportNumbers and dates only, never answers or personal records; how a ship reports through the server; the money-back line; Contact us and Report a problem.